This notice has been prepared under Article 10 of Turkish Personal Data Protection Law No. 6698 (“KVKK”) and the Communiqué on the Procedures and Principles for Fulfilling the Obligation to Inform, to inform people who use the LetSee mobile app and this website.
This notice is not a consent text. Processing that relies on explicit consent is covered separately in the Explicit Consent Text.
1. Data controller
| Field | Information |
|---|---|
| Company name | [COMPANY NAME] |
| MERSIS no | [MERSIS NO] |
| Address | [ADDRESS] |
| KEP address | [KEP ADDRESS] |
| info@getletsee.com | |
| VERBIS registration | [VERBIS REGISTRATION STATUS] |
2. Personal data we process
| Category | Data |
|---|---|
| Identity and profile | Nickname, date of birth, gender |
| Contact | [CONTACT DATA USED FOR SIGN-UP: E-MAIL / PHONE] |
| Visual data | The drawn avatar you choose, the profile photos you upload |
| Matching preferences | Who you want to see, age range, distance |
| Interests | The interests you select on your profile |
| Location | [APPROXIMATE / PRECISE] location |
| Chat content | Your messages with matches, your answers to in-chat games |
| AI chats | Your conversations with LetSee Bot, ready-made AI characters, bots you create and the “Talk to a local” feature; the description of a bot you create |
| Safety records | Reports made by you and about you, block records, moderation decisions |
| Device and log data | IP address, device model, operating system, app version, language, session and error logs, push token |
| Payment and subscription | [PAYMENT/SUBSCRIPTION DATA] |
| Requests and complaints | Information you send through support, contact and data subject requests |
Special categories of personal data
Matching preference. “Who you want to see”, taken together with your gender, may reveal information about your sexual life. This data is therefore treated as special category personal data under Article 6 of the KVKK and is processed only with your explicit consent.
Biometric data. Whether face recognition or face verification is performed on photos: [YES/NO]. [IF YES: PURPOSE, METHOD, RETENTION PERIOD AND LEGAL BASIS FOR BIOMETRIC DATA]
What you share in chats. Information you choose to share in chats or on your profile, such as health, religion or political opinion, may also be special category data. You are not required to share it.
3. Purposes and legal bases
| Purpose | Data categories | Legal basis |
|---|---|---|
| Creating the account and authentication | Identity and profile, contact | Establishment and performance of a contract (Art. 5/2-c) |
| Checking the 18+ requirement | Date of birth | Legal obligation (Art. 5/2-ç); legitimate interest (Art. 5/2-f) |
| Matching and gradual display of the profile | Profile, interests, age range, distance, location, visual data | Performance of a contract (Art. 5/2-c) |
| Matching according to the matching preference (“who you want to see”) | Matching preference | Explicit consent (Art. 6/3-a) |
| Providing chat and in-chat games | Chat content | Performance of a contract (Art. 5/2-c) |
| Providing chat with AI characters | AI chats | Performance of a contract (Art. 5/2-c) |
| Reviewing reports, moderation, preventing abuse | Safety records, chat content, visual data | Legitimate interest (Art. 5/2-f); legal obligation (Art. 5/2-ç) |
| Sending notifications | Push token | Performance of a contract (Art. 5/2-c) |
| Service security and error detection | Device and log data | Legitimate interest (Art. 5/2-f) |
| Keeping traffic records | IP address, time of activity | Legal obligation (Art. 5/2-ç) — Law No. 5651 [LEGAL ASSESSMENT REQUIRED] |
| Usage analysis and product development | Device and log data | [LEGITIMATE INTEREST / EXPLICIT CONSENT] |
| Managing payments and subscriptions | Payment and subscription | [IF PAYMENTS EXIST: PERFORMANCE OF A CONTRACT AND LEGAL OBLIGATION] |
| Answering requests and complaints | Requests and complaints, contact | Legal obligation (Art. 5/2-ç); establishment and protection of a right (Art. 5/2-e) |
| Sending commercial electronic messages | Contact | Explicit consent (Art. 5/1) and approval under Law No. 6563 |
| Protecting rights in disputes | All relevant categories | Establishment, exercise or protection of a right (Art. 5/2-e) |
4. How data is collected
Your personal data is collected electronically: directly from you when you create your account and edit your profile, automatically from your device and the app while you use it, and from the information you send when you use support and request channels.
5. Artificial intelligence (AI) features
- Your chats with AI characters are sent to, and processed by, an AI model provider so that replies can be generated: [AI MODEL PROVIDER].
- AI characters and AI-generated content are always shown with an “AI” label in the app.
- AI is never presented as a real person. The AI world is separate from real matches.
- Whether bots are used in the matching queue: [BOTS IN THE MATCHING QUEUE: YES/NO AND HOW THEY ARE LABELLED]
- Whether AI chats are used to train models: [YES/NO]
- Whether decisions based solely on automated processing that legally or similarly significantly affect you are made: [AUTOMATED DECISION-MAKING: YES/NO]
6. Transfers
Within Türkiye and to service providers
Your personal data may be transferred to the following groups of recipients, limited to the purposes above:
| Recipient group | Purpose | Provider and country |
|---|---|---|
| Hosting | Running the app | [HOSTING] |
| Database | Storing data | [DATABASE] |
| Notifications | Sending push notifications | [NOTIFICATIONS] |
| Analytics | Usage analysis | [ANALYTICS] |
| AI model provider | Generating AI chat replies | [AI MODEL PROVIDER] |
| Translation | Message translation | [TRANSLATION] |
| Moderation | Content safety | [MODERATION] |
| App stores and payments | Purchases | [PAYMENT/SUBSCRIPTION DATA] |
| Competent public authorities | Fulfilling legal obligations | To the extent permitted by law |
Users you match with see the information on your profile according to the app’s gradual reveal rules (in common, age, photos).
Transfers abroad
Transfers to providers located outside Türkiye are made in accordance with Article 9 of the KVKK. Accordingly, a transfer takes place:
- on the basis of an adequacy decision regarding the relevant country, sector or international organisation, where one exists;
- where there is no adequacy decision, provided that one of the appropriate safeguards is in place and the data subject can exercise their rights and has access to effective legal remedies (for example, signing the standard contract published by the Board and notifying the Board within five business days of signature);
- failing both, only where the transfer is occasional and one of the exceptional cases listed in Art. 9/6 applies.
The transfer mechanism LetSee uses: [CROSS-BORDER TRANSFER MECHANISM: ADEQUACY DECISION / STANDARD CONTRACT AND DATE OF NOTIFICATION TO THE BOARD / OTHER]
7. Retention periods
| Data | Period |
|---|---|
| Account and profile data | While the account is active; after deletion [PERIOD] |
| Chat content | [PERIOD] |
| AI chats | [PERIOD] |
| Location data | [PERIOD] |
| Safety and moderation records | [PERIOD] |
| Traffic records (Law No. 5651) | [PERIOD] |
| Payment records | [PERIOD] |
| Request records | [PERIOD] |
When you delete your account, your data is erased, destroyed or anonymised, except for data that there is a legal reason to keep. See the Account and Data Deletion page for details.
8. Your rights (KVKK Art. 11)
By applying to the data controller you have the right to:
- learn whether your personal data is processed,
- request information about the processing, if any,
- learn the purpose of processing and whether the data is used accordingly,
- know the third parties in Türkiye or abroad to whom the data is transferred,
- have incomplete or inaccurate data corrected,
- have the data erased or destroyed under the conditions in Art. 7 of the KVKK,
- have third parties to whom the data was transferred notified of the correction, erasure or destruction,
- object to an outcome against you that results from analysis of the data exclusively by automated systems,
- claim compensation if you suffer damage because of unlawful processing.
Where processing relies on your explicit consent, you can withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out until then.
9. How to apply
You can apply through the channels described on the KVKK Data Subject Request Form page, in line with the Communiqué on the Procedures and Principles of Application to the Data Controller. Your request is concluded free of charge as soon as possible depending on its nature, and within 30 days at the latest. If the process requires an additional cost, the fee in the tariff set by the Board may be charged.
If your request is rejected, you find the reply insufficient, or no reply is given in time, you may lodge a complaint with the Personal Data Protection Board within 30 days of learning the reply and in any case within 60 days of the request date.
10. Users outside Türkiye
LetSee may also be offered to users in the Middle East and North Africa. Compliance with the local data protection laws of the United Arab Emirates, Saudi Arabia and other countries for these users: [LEGAL ASSESSMENT REQUIRED]
11. Changes
When this notice is updated, the version number and dates change; earlier versions are available at the bottom of this page.